Last Updated: August 28, 2025
At Texture Destinations, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website (https://texturedestinations.com), book a tour, or interact with our services. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide you with a seamless and personalized travel experience. The types of information we may collect include:
Personal Information
- Contact Details: Name, email address, phone number, and mailing address when you book a tour, create an account, or contact us.
- Payment Information: Credit card details, billing address, and other payment-related information when you make a purchase.
- Travel Preferences: Information about your travel interests, destinations, and tour selections to tailor our offerings.
- User-Provided Content: Reviews, comments, or feedback you submit on our website or social media platforms.
Automatically Collected Information
- Device Information: IP address, browser type, operating system, device type, and time zone.
- Usage Data: Pages visited, time spent on the site, search terms, and how you interact with our website.
- Cookies and Tracking Technologies: We use cookies to enhance your experience, track site usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
Information from Third Parties
- If you connect to our website through social media platforms (e.g., Facebook, Instagram, Twitter), we may collect information such as your username, profile picture, or other publicly available data, subject to the privacy policies of those platforms.
2. How We Use Your Information
We use your information to provide, improve, and personalize our services, including:
- Booking and Customer Service: To process tour bookings, send confirmations, and provide customer support.
- Personalization: To recommend tours, destinations, or promotions based on your preferences.
- Analytics: To analyze website usage and improve our services.
- Marketing: To send you promotional emails or newsletters about deals, discounts, and new tours (you can opt out at any time).
- Legal Compliance: To comply with applicable laws, regulations, or legal requests.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following cases:
- Service Providers: With trusted third-party vendors (e.g., payment processors, booking platforms, or analytics providers) who assist in delivering our services, provided they agree to keep your information confidential.
- Social Media Platforms: If you interact with social media features (e.g., sharing buttons for Facebook, Twitter, or Instagram), your activity may be subject to the privacy policies of those platforms.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the succeeding entity.
- Legal Obligations: To comply with legal requirements, such as responding to subpoenas or protecting our rights, property, or safety.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies may include:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: To understand how visitors interact with our site.
- Marketing Cookies: To deliver personalized ads and track ad performance.
You can disable cookies through your browser settings, but this may affect the functionality of our website.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correct: Request corrections to inaccurate or incomplete data.
- Right to Delete: Request deletion of your personal data, subject to certain exceptions.
- Right to Opt-Out: Opt out of marketing communications or the sale of your data (note: we do not sell your data).
To exercise these rights, please contact us at privacy@texturedestinations.com. If you are in the European Union, you may also contact your local data protection authority.
6. Data Security
We use reasonable physical, electronic, and procedural safeguards to protect your personal information. For example, when you enter sensitive information (e.g., payment details), we use secure socket layer (SSL) technology (indicated by “https” in the URL). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
Texture Destinations is headquartered in 5th Floor, One Africa Place, West lands, Nairobi, Kenya. If you are accessing our services from outside this region, your data may be transferred to and processed in the Kenya or other countries. We take steps to ensure that such transfers comply with applicable data protection laws, including the use of standard data protection clauses where necessary.
8. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or partner sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the “Last Updated” date at the top of this policy or through other communication methods, such as email. Your continued use of our website or services after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact our Data Protection Officer:
Email: privacy@texturedestinations.com
Address: 5th Floor, One Africa Place, West lands, Nairobi, Kenya.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
